TPG2022 Chapter VII paragraph 7.49

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The following bullet points provide examples of services that would likely meet the definition of low value-adding services provided in paragraph 7.45:

  • accounting and auditing, for example gathering and reviewing information for use in financial statements, maintenance of accounting records, preparation of financial statements, preparation or
  • assistance in operational and financial audits, verifying authenticity and reliability of accounting records, and assistance in the preparation of budgets through compilation of data and information gathering;
  • processing and management of accounts receivable and accounts payable, for example compilation of customer or client billing information, and credit control checking and processing;
  • human resources activities, such as:
  • staffing and recruitment, for example hiring procedures, assistance in evaluation of applicants and selection and appointment of personnel, on-boarding new employees, performance evaluation and assistance in defining careers, assistance in procedures to dismiss personnel, assistance in programmes for redundant personnel;
  • training and employee development, for example evaluation of training needs, creation of internal training and development programmes, creation of management skills and career development programmes;
  • remuneration services, for example, providing advice and determining policies for employee compensation and benefits such as healthcare and life insurance, stock option plans, and pension schemes; verification of attendance and timekeeping, payroll services including processing and tax compliance;
  • developing and monitoring of staff health procedures, safety and environmental standards relating to employment matters;
  • monitoring and compilation of data relating to health, safety, environmental and other standards regulating the business;
  • information technology services where they are not part of the principal activity of the group, for example installing, maintaining and updating IT systems used in the business; information system support (which may include the information system used in connection with accounting, production, client relations, human resources and payroll, and email systems); training on the use or application of information systems as well as on the associated equipment employed to collect, process and present information; developing IT guidelines, providing telecommunications services,
  • organising an IT helpdesk, implementing and maintaining of IT security systems; supporting, maintaining and supervising of IT networks (local area network, wide area network, internet);
    internal and external communications and public relations support (but excluding specific advertising or marketing activities as well as development of underlying strategies);
  • legal services, for example general legal services performed by in-house legal counsel such as drafting and reviewing contracts, agreements and other legal documents, legal consultation and opinions, representation of the company (judicial litigation, arbitration panels, administrative procedures), legal research and legal as well as administrative work for the registration and protection of intangible property;
  • activities with regard to tax obligations, for example information gathering and preparation of tax returns (income tax, sales tax, VAT, property tax, customs and excise), making tax payments, responding to tax administrations’ audits, and giving advice on tax matters;
  • general services of an administrative or clerical nature.

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